Cookie Policy
Last Updated: November 8, 2024
1. Introduction
This Cookie Policy explains how ProcessMyDocs uses cookies and similar technologies to recognize you when you visit our platform. It explains what these technologies are, why we use them, and your rights to control our use of them.
By using ProcessMyDocs, you consent to our use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to the website owners.
Cookies can be:
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Cookies that remain on your device for a set period or until manually deleted
- First-Party Cookies: Set by the website you're visiting (ProcessMyDocs)
- Third-Party Cookies: Set by a different domain than the one you're visiting
3. Cookies We Use
ProcessMyDocs uses only essential, strictly necessary cookies to provide core functionality. We do not use marketing, advertising, or non-essential tracking cookies.
Essential Authentication Cookies (NextAuth.js)
CSRF Protection Cookie
These cookies are essential for the basic operation of ProcessMyDocs. Without them, you would not be able to log in, maintain a session, or use the platform securely. They do not track you across other websites.
4. What We DO NOT Use
ProcessMyDocs does NOT use the following types of cookies:
- Advertising Cookies: We do not display ads or use advertising networks
- Marketing Cookies: We do not track you for marketing purposes
- Analytics Cookies: We do not use Google Analytics, Facebook Pixel, or similar tracking tools
- Social Media Cookies: We do not have social media integration that tracks you
- Personalization Cookies: We do not use cookies to personalize content or remember non-essential preferences
- Third-Party Tracking: We do not allow third-party trackers on our platform
✓ ProcessMyDocs is a privacy-focused platform. We only use cookies that are absolutely necessary for the service to function.
5. Purpose of Our Cookies
5.1 Authentication and Session Management
Our primary use of cookies is to:
- Verify your identity when you log in
- Maintain your logged-in session as you navigate the platform
- Remember your "Remember Me" preference for extended sessions
- Automatically log you out when your session expires
5.2 Security
We use cookies to enhance security:
- Prevent cross-site request forgery (CSRF) attacks
- Detect unauthorized access attempts
- Implement rate limiting to prevent abuse
- Ensure secure communication between your browser and our servers
5.3 Essential Functionality
Cookies enable core features:
- Access to your documents and uploaded files
- Processing documents and extracting entities
- Viewing analytics and usage statistics
- Managing your subscription and account settings
6. Cookie Lifespan and Expiration
The duration of our cookies depends on their purpose:
Session Cookies
- CSRF Token: Expires when you close your browser
- Purpose: Temporary security during your active browsing session
Persistent Cookies
- Session Token (Default): Expires after 24 hours of inactivity
- Session Token (Remember Me): Expires after 30 days or when manually logged out
- Purpose: Keeps you logged in for convenience
You can manually clear cookies at any time, which will log you out and remove all stored session data.
7. Third-Party Services and Their Cookies
ProcessMyDocs integrates with third-party services that may set their own cookies when you interact with them:
Payoneer (Payment Processing)
When you make a payment, you are redirected to Payoneer's secure payment page. Payoneer may set cookies during this process for payment security and fraud prevention.
Control: Managed by Payoneer. See their Privacy Policy.
Supabase (Backend Infrastructure)
Supabase handles our database and storage. They may use cookies for session management and security when communicating with their API endpoints.
Control: Essential for service operation. See their Privacy Policy.
We do not control third-party cookies and recommend reviewing their respective privacy and cookie policies.
8. Your Cookie Choices
8.1 Essential Cookies (Cannot Be Disabled)
The cookies we use are strictly necessary for ProcessMyDocs to function. They cannot be disabled without losing access to the service. These cookies:
- Do not track you across other websites
- Do not collect data for advertising or marketing
- Are only used for authentication and security
- Are automatically deleted when they expire or you log out
8.2 Browser Settings
You can control cookies through your browser settings:
- Block All Cookies: You can configure your browser to block all cookies, but this will prevent you from using ProcessMyDocs
- Delete Cookies: You can delete cookies manually, which will log you out
- View Cookies: Most browsers allow you to view stored cookies and their values
Browser Cookie Settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, search, and services → Cookies and site permissions
9. How to Clear ProcessMyDocs Cookies
To remove ProcessMyDocs cookies and log out completely:
Method 1: Log Out (Recommended)
- Click your account menu in ProcessMyDocs
- Select "Sign Out"
- Your session cookies will be automatically cleared
Method 2: Browser Cookie Management
- Open your browser's cookie settings
- Search for cookies from "processmydocs.com"
- Delete all ProcessMyDocs cookies
- You will be logged out and must sign in again
Method 3: Clear All Browser Data
- Use your browser's "Clear browsing data" feature
- Select "Cookies and other site data"
- Choose a time range (e.g., "All time")
- Clear the data - you'll be logged out of all websites
10. Cookie Security
We implement security best practices for our cookies:
- HTTP-Only Flag: Prevents JavaScript access to session cookies, protecting against XSS attacks
- Secure Flag: Ensures cookies are only sent over encrypted HTTPS connections
- SameSite Attribute: Set to "Lax" to prevent CSRF attacks
- Signed Tokens: Session tokens are cryptographically signed to prevent tampering
- Expiration: All cookies have appropriate expiration times
11. Do Not Track (DNT)
Some browsers offer a "Do Not Track" (DNT) signal. Since ProcessMyDocs does not use tracking or advertising cookies, the DNT setting does not affect our service. We respect your privacy by default and do not track you across websites regardless of your DNT setting.
12. Updates to This Cookie Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated through:
- In-app notification upon your next login
- Email notification to your registered email address
Your continued use of ProcessMyDocs after changes take effect constitutes acceptance of the updated Cookie Policy.
13. Contact Us About Cookies
If you have questions about our use of cookies, please contact us:
By using ProcessMyDocs, you consent to our use of essential cookies as described in this Cookie Policy.